For those new to working with translation providers, or even those more familiar with it, there are always ways to make the relationship more positive and productive. At Lingo24 we like to be as supportive as we can with our customers to help them understand our processes – leading to a better experience for both of us. We’ve compiled a simple infographic with 10 simple ways to have a smarter relationship with us…
How can a global market research company adapt their surveys for multilingual audiences? With specialist translators and industry expertise, Lingo24 ensures that our clients within the Market Research sector are always asking the right questions, no matter the language.
When it comes to financial services translation, it’s not surprising that many clients want the best of both worlds. An easy online ordering system, with back-up support outside normal office hours? And how about personal service, with a dedicated Project Manager available to answer any questions face-to-face?
Think of Fujifilm, and the first thing that springs to mind is likely to be cameras. But as well as being the world’s largest photographic and imaging company, Fujifilm also carries out research in medicine, life sciences and other high-tech areas.
If you want to know anything about in-store digital propositions, then Craig Smith is the man to ask. He made his name at Marks & Spencer, where he was the driving force behind the delivery of the in-store digital pilots, taking them from concept all the way through to full production rollout.
I have spent quite a bit of time at events over the last few weeks, mostly related to international ecommerce. What stood out is that there are vast opportunities for UK businesses.
Have you ever tweeted about a delayed flight, or complained on Facebook about poor customer service? A growing number of customers are using social media to contact companies, whether their feedback is positive or negative.
If you’re still using social media mainly as a marketing tool, then you’re probably doing it wrong, according to Tamar Weinberg. The owner of Techipedia and author of The New Community Rules argues that the focus should be on customer service. She shares her thoughts on brands, social media tools, and community engagement in our interview.
Rude sales assistants, unhelpful call centre staff, or advisors who are impossible to find… not surprisingly these are major bugbears for customers, and the chances are they’ll take their business elsewhere.
Would you buy from a website if you couldn’t read the text in your native language? According to a survey of more than 3000 international consumers, the answer is usually “no”.
