10 ways to work smartly with your translation provider
For those new to working with translation providers, or even those more familiar with it, there are always ways to make the relationship more positive and productive.
Asking the right questions: translating market research
How can a global market research company adapt their surveys for multilingual audiences? With specialist translators and industry expertise, Lingo24 ensures that our clients within the Market Research sector are always asking the right questions, no matter the language.
Going the extra mile(s) to provide a personalised translation service
When it comes to financial services translation, it’s not surprising that many clients want the best of both worlds. An easy online ordering system, with back-up support outside normal office hours? And how about personal service, with a dedicated Project Manager available to answer any questions face-to-face?
Bringing Fujifilm’s innovative products to global customers
Think of Fujifilm, and the first thing that springs to mind is likely to be cameras. But as well as being the world’s largest photographic and imaging company, Fujifilm also carries out research in medicine, life sciences and other high-tech areas.
Mobile wallets & Google Glass – shopping in 2015
If you want to know anything about in-store digital propositions, then Craig Smith is the man to ask. He made his name at Marks & Spencer, where he was the driving force behind the delivery of the in-store digital pilots, taking them from concept all the way through to full production rollout.
Maximising ROI from international ecommerce sites
I have spent quite a bit of time at events over the last few weeks, mostly related to international ecommerce. What stood out is that there are vast opportunities for UK businesses.
5 tips for great social customer service
Have you ever tweeted about a delayed flight, or complained on Facebook about poor customer service? A growing number of customers are using social media to contact companies, whether their feedback is positive or negative.
Why social customer service is the future
If you’re still using social media mainly as a marketing tool, then you’re probably doing it wrong, according to Tamar Weinberg.
5 ways to wow customers in global markets
Rude sales assistants, unhelpful call centre staff, or advisors who are impossible to find… not surprisingly these are major bugbears for customers, and the chances are they’ll take their business elsewhere.
Why language is a dealbreaker for global customers
Would you buy from a website if you couldn’t read the text in your native language? According to a survey of more than 3000 international consumers, the answer is usually “no”.